Sports / Live
These Terms & Conditions set out the rules that apply when you access vr55, create an account, place transactions or use any part of the platform. Access and eligibility depend on your local law and the eligible regions where vr55 operates — read through these terms before you start.
By opening an account with vr55 and using any part of the platform — including sports markets, casino sections, wallet functions or support channels — you confirm that you have read and accepted these Terms & Conditions in full. These terms form the binding agreement between you and vr55 for all activity conducted through your account. Where your account involves financial transactions, the terms cover every movement of funds whether processed through bKash, Upay or Bank Transfer. Each payment method operates under the conditions displayed in your account at the time of the transaction. We do not alter the published conditions for a transaction once it has been confirmed in your account. Eligibility to access vr55 depends entirely on the laws and regulations applicable in your location. We do not make representations about lawfulness in any specific jurisdiction. It is your responsibility to confirm that using vr55 is permitted under the laws of the region you are in. Where regional restrictions apply, account access or specific features may be limited without separate notice. These terms should be read together with our Privacy Policy and any additional notices published in the account dashboard.
Transactions processed via bKash are subject to the conditions shown in your account wallet at the time of each request.
Upay transfers follow the same account-level conditions. Check the wallet section in your account for applicable transaction instructions.
Bank Transfer requests are governed by the terms active on the date you submit the request, as displayed in the account transaction flow.
These Terms & Conditions apply specifically to activity conducted through your vr55 account. Understanding where the scope starts and stops helps you know which rules govern each part of your experience and where to look when a question arises outside the standard account flow.
All login activity, account creation steps, verification requirements and session management on vr55 fall within the scope of these terms. Any action taken while signed in is subject to the rules set out here.
Deposits and withdrawals processed through your account wallet — whether via bKash, Upay or Bank Transfer — are covered by these terms. The conditions shown at the time of each transaction apply and are not altered retrospectively.
Game content, sports markets, promotional notices and account dashboard information published on vr55 are covered by these terms. Content accuracy and availability may change; the version published at the time of your session is the operative one.
Services provided by external parties — including payment processors, game studios and data providers — operate under their own separate terms. vr55 is not responsible for the policies of third-party providers whose services connect to the platform.
These Terms & Conditions are not only obligations — they also set out what you are entitled to do in relation to your vr55 account. You have the right to review the transaction records held in your account at any time by opening the wallet or history section of your account dashboard. If any account detail is incorrect — including contact information, wallet links or registered payment methods — you can request a correction through the support channel published on the site. Where you believe a term has been applied incorrectly to your account activity, you are entitled to raise a formal question with our support team and receive a written response. Any request to close your account should be submitted in writing through the same support route. We keep a record of all account interactions, and that record is available to you on request. Acting on these rights does not require you to waive any other entitlement under these terms.
Open the transaction history section in your signed-in account to view all past deposits, withdrawals and account actions. Records are held for the period set out in our data retention notice.
Submit a correction request through the published support route if any registered detail on your account is wrong. Include the specific field and the correct information in your message.
If a term has been applied in a way you do not understand or disagree with, contact support in writing. We will respond with the applicable clause and the reason for how it was applied.
Send a written closure request via the published support channel. Closure is processed according to the steps shown in the account terms active on the date of your request.
If you have a specific question about how these Terms & Conditions apply to your account, the support routes below are the right place to start. Use the channel that matches how quickly you need a response, and include your account reference so we can locate the relevant records without delay.
Use the live chat option visible in the bottom corner of the site when you are signed in. This route is suited to immediate questions about how a term applies to a current account action.
Send a written question to the support email address listed in the Help section of your account. Email is the recommended route for formal terms disputes or requests for written confirmation of how a clause applies.
The Help Centre in your signed-in account dashboard contains published answers to common terms questions. Check there first — many clause clarifications and account-condition details are already documented.
These Terms & Conditions work alongside our internal account security and data handling practices. How we store information, manage account access and respond to policy requests is described here so you have a clear picture of what sits behind the terms you accept.
Account records, transaction logs and support correspondence are retained for the period required by our data policy. You can request details of what is held on your account by contacting support in writing through the published channel.
Cookies used during your vr55 session are governed by our Cookie Policy, which is published separately. Session data is used only for account authentication and site functionality — it is not shared with third-party advertisers.
You are responsible for keeping your account credentials secure. If you suspect unauthorised access, contact us immediately through the live chat or email route. We will act on reported security concerns according to the process set out in these terms.
When these Terms & Conditions are updated, a notice is published in your account dashboard. Continuing to use vr55 after that notice appears means you accept the updated terms. You can request a copy of the current terms at any time via email support.
Common questions about how the vr55 Terms & Conditions apply to accounts, transactions and access — answered directly below.
Yes. Every transaction processed through your account — whether via bKash, Upay or Bank Transfer — is subject to the terms active on the date that transaction is submitted. The conditions displayed in your account wallet at that time are the operative ones.
Access depends on whether use of the platform is permitted under the laws and regulations applicable in your specific location. vr55 does not make legal determinations for individual users — confirm that access is permitted in your region before creating or using an account.
When we update these terms, a notice appears in your account dashboard. The updated version takes effect from the date shown on that notice. If you continue using your account after that date, you are accepting the revised terms.
Contact support in writing through the email route listed in your account Help section. Include your account reference and the specific clause you are questioning. We will review the application and respond with a written explanation of the relevant term.
No. Third-party providers — including game studios and payment processors — operate under their own separate terms. vr55 is not responsible for the policies of those external parties. Where a third-party term affects your account experience, refer to that provider's published terms directly.
Send a written request to the support email address shown in your account Help section. Include your account reference and the approximate date you registered. We will retrieve the version of the terms that was published at that time and send it to your registered email address.